His First Visit To His New School

Kyle starts school in just a few days!  He will be starting 6th grade at a brand new school, in a new school district.  

We Tried To Visit The Dentist

As you can probably tell from the blog title, our visit did not go as planned. First, let's start from the beginning.  

Target Is Awesome. That is all.

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Seriously. Target is awesome!

A few days ago, I shared my huge ordering mistake. I admit it was my fault.

The Target Order Mistake

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I know it's been a few years since I last posted.  I was focusing on my main blog: Beauty Brite.  

Sunday Shopping

My mother-in-law, Kyle and I went shopping today.  We stopped by Ross and Costco.  I bought a trash can and shower liner for our bathroom.  I also bought dress socks for work.

While at Ross, I wanted to look for ceramic planter pots.  I have been wanting a ceramic pot since I have only used plastic pots in the past.  I found a really cute ceramic pot that was two or three different colors.  It is shaped like an over sized tea cup!  I was going to get two but decided to get only one for now.  I am still wanting to get potting soil to transplant my plants. 

At Costco, I ended up getting Spray ‘n Wash for laundry stains and AAA batteries.  Every time we go, we always get the samples!  Kyle eats about half of them and I end up eating his.  I saw a really cute hooded zip up sweater that was $20 but passed on it.  Now I regret not getting it.  It was light weight but looked like it would keep me warm. 

Customer Care Center

Our agency went through a huge change.  Most people were moved to different areas of the building to accommodate our services to make it easier for our customers.  Soon after I started, my supervisor urged me to apply for a "worker" position -- a promotion.  That way, when I want to move to another county or another state, I would be more valuable to the new agency.  As a worker, they maintain food stamp or medicaid cases. It sounds to be very stressful.

My official title is office assistant/call center representative.  Now that we are now settled in to the call center, we will soon be classified as a "worker."  The title seems to be "eligibility worker."  I will be handed the "promotion" without having to apply for it.  Our call center consists of the two of us from the previous call center and the the five others are medicaid or food stamp workers.  Our area has been working together and they are helping us to answer questions.  We are helping each other and it seems we all get along great.

Last Friday, the "workers" that joined our call center had a chance to learn the phone system and how to answer questions, etc.  We have to be ready to go on Monday.  We will need the medicaid workers help with answering the medicaid line.  The food stamp line is always the busiest and thankfully we will have a food stamp worker in our area now.  She will be helping us with that line.

Since the workers are transferred into the call center, they still have cases that they are trying to finish up to hand off to the department that will take them over.  Since they will still be working on their cases, they will also help answer the medicaid line. 

There are high hopes for the call center and our director is really excited.  We are a part of the the "customer care center."  We are the call center and the other area is the main window that people will go to for quick things, such as dropping of things for their worker, leaving a message for their worker, etc.  Essentially, the "customer care center" will be "workers" to help the other workers focus on their cases.  We will help people update their cases over the phone.  We will soon be able to print things off for them and mail them to out to the customer, and do many more things for people. 

I am more excited for the "promotion" without the pay...  I have been told that we will be classified as "eligibility workers" and we may be re-evaluated for the raise in pay.  I am really not concerned with the pay.  As soon as I have the title, I will be updating my resume to reflect the change. 

New houseplants

I went a little crazy over the last few weeks and bought new houseplants.  I found two at Walmart that were the healthiest.  Every other plant at Walmart was dead, droopy or just looked like they were going to die.  The two that I found happened to be ones that I really wanted.  One of them I had before but sadly had to get rid of.  I now have Pothos Marble Queen and Philodendron Brasil.

I also bought two different types of spider plants on ebay.  I bought a curly spider plant, which I had before but had to get rid off.  I also bought miniature spider plants.  I was sent 3 babies! 

I now have two plants at work with me.  I keep my Pothos Marble Queen and one of my miniature spider plants on my desk!